PRIVACY POLICY

As of May 25th 2018, we are changing the way we handle your data. You will now have more control of what data we receive, and how we store/use that data. Please take some time to read our updated privacy policy below.

By accessing and using our website at www.miniaturescene.com  you confirm that you have read, understood and agree to our privacy policy.

We respect your right to privacy and will only process personal information you provide to us in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and any other applicable privacy laws.

The Miniature Scene of York is an independent retail business specialising in 1/12^th scale Dolls House miniatures, accessories and related products. It is run solely by ourselves, Graham and Lynda Barlow trading five days per week from a stall on the York Shambles Market and through our website www.miniaturescene.com open 24/7. Our office address is 38A Fossgate, York, North Yorkshire. The Miniature Scene of York is registered as a data controller with the Information Commissioner's Office.

• Information about the device used to access and usage including your IP address, location, browser, referral, length of visit, page views and navigation.
• Information relating to any goods added to your basket and / or purchased.
• Details provided during registration and / or placing an order including your first name, last name, email address, password, phone number, billing address, delivery address and payment details.
• Customer Payment details, other then the method of payment are not stored by us. From the checkout page on our website www.miniaturescene.com   the customer is redirected to the payment gateway of either Worldpay or PayPal depending on customer preference. From there on in the handling of all personal information entered into the relevant secure payment gateway is the responsibility of the third party involved in processing the payment. For information please see the relevant processor’s privacy policy.
• Any other personal information you choose to send to us.

We use the information we collect to:

• Make our products and services available to you.
• Personalise your shopping experience.
• Process an order made through our website.
• Analyse usage data via a third party to whom we disclose anonymous usage data. We use Google Inc. (http://www.google.com/policies/privacy/) to analyse usage data.
• Collect payment via a third party to whom we disclose your contact and payment details.
• Deliver goods ordered via a third party to whom we disclose your contact details. We use Royal Mail plc (http://www.royalmail.com/privacy-policy) and UK Mail Ltd (https://www.ukmail.com/information/terms-conditions). We also use DPD UK LTD (http://www.dpd.co.uk/privacy_policy.jsp)
• If you have opted for us to do so, contact you about our products and services via our newsletters.
• Internal accounting and reporting purposes.

Except as set out in this privacy policy, we will not disclose your personal information to any third party unless required to do so by law or for the purpose of crime / fraud prevention.

• The Miniature Scene of York adopts industry best practices to store your information securely.
• We will retain any information collected indefinitely but never for longer than is necessary. We will always retain your personal information in accordance with law and regulation.
• Details that are saved to your account or used to place an order they may be stored for up to 1 year.

We will not knowingly collect information from any unsupervised person under the age of 18 years. If you are under the age of 18 years, you must not use the website or submit any personal data to us unless you have the consent of and are supervised by a parent or guardian.

A cookie is a file containing an identifier that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.

We use both session and persistent cookies on our website.

·  To ask what personal information we hold about you, subject to the relevant fee at the time specified by law.

·  To ask us to update or correct any incorrect personal information we hold about you.

·  To opt out of any marketing communications that we may send you.

We may update this policy from time to time by publishing a new version on our website. You should check this page when using our website to ensure you are happy with any changes to this policy.

If you do have any questions surrounding our privacy policy and/or your personal data we collect, please get in touch with us by emailing graham@miniaturescene.com or calling us on 01904 638265